BoldChat™ is the live chat software expert. No other company in the live chat space has so publicly dedicated itself to the thorough understanding of how live chat software can drive sales and decrease support costs. Here's just a sampling of what we have done to become the leading voice in the website communications market.

We recently completed the industry's most comprehensive study on the effectiveness of live chat software. This primary study involved surveying over 250 regular internet shoppers. We found - even more than we predicted - that live chat software works. Shoppers overwhelmingly indicated that live chat was a major influencer in their purchase decision.

We've funded a live chat software comparison study. The study - conducted by an ex-Gartner VP compares 6 leading live chat providers against more than a dozen features and functions criteria. We funded this research because nothing of its kind existed and we wanted to provide businesses thinking about purchasing live chat software with a definitive guide.

We have published whitepapers, datasheets, and other collateral aimed at helping prospective and existing customers get the most out of live chat. Recently, in partnership with iContact, we released our newest whitepaper - "Before, During, and After the Click - Integrating Live Chat and Email Marketing"

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