Boldchat is available in three billing plans...
| Billing Plan |
Fees |
Target |
| Free |
Free |
Appropriate for personal use and for businesses evaluating a live chat solution. |
| Select |
Starting at $4.95 per month |
Appropriate for businesses on a limited budget. |
| Pro |
Only $39.95 per operator per month |
Appropriate for businesses interested in driving maximum web site results. |
No setup fees, no monthly fees, no advertising, no time limit, and includes the following features...
| Feature |
Description |
Monthly Fee |
| Easy Install Chat Button |
Simply copy and paste the provided Chat Button HTML into each of your web pages. Can be implemented in minutes. |
Free |
| Customizable Chat Button |
Choose from our gallery of image choices or specify your own image for the chat button. |
Free |
| Instant Loading Chat Window |
Visitor chat window opens instantly - no software to install and no java applets used. |
Free |
| Choice of Operator Clients |
Operators can choose to use either the Web Operator Client (no downloads required) or Boldchat Operator Client .NET (runs as an icon in the Windows system tray). |
Free |
| Multiple Web Site Support |
Define settings individually for each web site and see the originating web site for each visitor chat. |
Free |
| Limited multiple operator support |
Setup multiple operators with a limit of one concurrent operator (in other words, only one operator can be running an operator client to answer chats). |
Free |
| Other Party is Typing Indicator |
Shows when the other party is typing which improves the chat experience. |
Free |
| Ability to Send Links and Push Links |
Allows operators to send hyperlinks as underlined phrases (requiring the visitor to click on the hyperlink) or to push hyperlinks (navigating the visitor's browser to the hyperlink with no visitor action required). |
Free |
Includes all features above plus any purchased features below...
| Feature |
Description |
Monthly Fee |
| Additional Operators |
Enables multiple concurrent operators (first operator is free). |
$9.95 per operator |
| No Text Ads |
Removes text ads from operator clients. |
$2.95 per operator |
| Auto-Switch Chat Buttons |
Enables chat buttons to switch between available/unavailable images when operators become available/unavailable to answer chats. Both images can be selected from a gallery and can even be replaced with custom images. |
$4.95 per operator |
| History Emails |
Enables operators to automatically receive email copies of all chat sessions and enables visitors to receive email copies of chat sessions on demand. |
$4.95 per operator |
| Customize Popup Chat Window |
Enables customizing the logo, header, footer, text messages, colors, fonts, and size of the visitor popup chat window. Even supports multiple customizations for multiple web sites. Can be translated to any language by customizing the text messages. |
$9.95 per operator |
| Standard Messages |
Enables defining standard messages that can be sent during chats with a couple of mouse clicks. Standard messages can include HTML content (images, formatting, tables, etc) and can be edited before sending to put in context for the visitor. |
$9.95 per operator |
| Visitor Monitoring |
Enables viewing all visitors on web site, current page of each visitor, total pages visited of each visitor, start time of visit, referring URL, and entry page URL. |
$19.95 per operator |
| Visitor Monitoring with Operator Initiated Chats |
Includes the Visitor Monitoring capabilities described above plus the ability for operators to initiate chats with visitors and to invite visitors to chat. |
$34.95 per operator |
Example:
With the Select Billing Plan, you could purchase two operators with the ability to receive copies of chat transcripts via email as follows...
| Feature |
Quantity |
Unit Price |
Amount |
| Additional Operators |
1 |
$9.95 |
$9.95/month |
| History Emails |
2 |
$4.95 |
$9.90/month |
| Total |
$18.85/month |
Note: The Additional Operators quantity is one instead of two because the first operator is free for this feature.
Bundles all features above for only $39.95 per operator per month - save 41% versus the Boldchat Select Billing Plan and save over 60% versus major competitors.