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BoldChat Enterprise Overview
   
 
For e-commerce and other high volume sites, work queue management, powerful agent tools, and supervisory oversight are requirements for success. BoldChat Enterprise provides a website communication operation with everything it needs to maximize utilization, and deliver superlative service to visitors. Besides an unlimited proactive invitation rules engine, adaptive messaging technology, active co-browsing, ACD, and many other powerful features found in other editions, BoldChat Enterprise also includes several specialized features.

 
 

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Datasheets

BoldChat Features & Pricing:  An overview of our concurrent licensing model and a quick look at costs per agent for each of our product editions.
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BoldChat Reports:  All editions of BoldChat contain reports to help you analyze and interpret the data associated with live website engagements. This datasheet contains a list of all reports for each edition.
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BoldChat Email Management:  Easily a customer favorite feature. An integrated component in BoldChat Enterprise.
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BoldChat for Twitter Management:  Our fully integrated Twitter management tool, contained in our Enterprise edition, gives your agents an opportunity to manage conversations without disrupting workflow. Read more about how the BoldChat solution makes a difference.
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Salesforce® Integration:  The most robust live chat integration available today.
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BoldChat Click-to-Call:  An integrated component in BoldChat Enterprise.
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BoldChat Premier Overview:  This robust offering is great for larger implementations.
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BoldChat Enterprise Overview:  Learn about our most robust and fully featured offering.
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BoldChat Infrastructure Security:  An introduction to our communication infrastructure and Tier-1 hosting provider.
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5 Live Chat Implementation Best Practices:  Just getting started with live chat? Make sure you've considered these 5 things.
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BoldChat Professional Services:  An overview of the optional professional services available.
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Product Feature Comparison Chart
 
 
 
Every feature, for every product in one easy-to-use chart.
 
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