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BoldChat News 2009

 
 

Bold Software Announces an Enhanced Version of BoldChat® Basic, a Powerful Live Chat Product Designed for Small Businesses

Small e-Businesses Benefit from a Powerful Set of Live Chat Features, Including Proactive Chat Invites, Reporting Capabilities and Benchmarking Wichita, KS, November 19, 2009 — Bold Software today announced new enhancements to BoldChat Basic, a live chat offering designed with small businesses in mind. New features of the product include the ability to send proactive […]
Thu, 19 Nov 2009 15:00:49


Bold Software’s Live Chat Benchmark Report Shows Live Chat’s Impact on Customer Satisfaction

Findings Include Key Benchmarks That Keep Customers Coming Back Wichita, KS, November 11, 2009 - Bold Software today followed up its recent release of the industry’s most comprehensive live chat benchmark report, by providing specifics related to live chat’s role in customer service. The report includes specific benchmarks that allow organizations to gauge the impact […]
Wed, 11 Nov 2009 23:31:48


Bold Software’s Live Chat Benchmark Report Shows Link Between Live Chat and Conversions

Findings Include Key Benchmarks That E-tailers Should Monitor During Holidays Wichita, KS, November 5, 2009 - After recently releasing the industry’s most comprehensive live chat benchmark report, Bold Software today offered greater insight into the impact that live chat software has on online sales conversions. The report includes specific benchmarks that allow organizations to gauge […]
Thu, 05 Nov 2009 23:15:02


Bold Software Releases Industry’s First Live Chat Benchmark Report

Culled from Tens of Millions of Chat Records, Findings Offer Statistically Valid Live Chat Road Map Wichita, KS, October 28, 2009 A- Bold Software, makers of BoldChat, today announced the release of “Live Chat Performance Benchmarks,” a comprehensive report based on data from one of the largest live chat communities in existence (full report at: […]
Wed, 28 Oct 2009 06:00:00


Registrar Corp Leverages BoldChat Premier to Assist Companies with FDA Compliance

Operators Provide Highly Technical Sales & Support via Live Chat 24/7 Wichita, KS, October 12, 2009 - Bold Software today announced their ongoing relationship with Registrar Corp, who uses Bold Software’s BoldChat Premier to help companies comply with U.S. Food and Drug Administration regulations. Live chat operators are available 24 hours a day, seven days […]
Mon, 12 Oct 2009 06:00:00


Bold Software Launches BoldCall Express Affiliate Marketing Program Through ShareASale Network

Program Provides a Turnkey Signup Process and Competitive Commission Plan for Powerful Click-to-Call Website Technology Wichita, KS, September 28, 2009 - Bold Software, a leading provider of world-class web communication tools, today announced it has launched an affiliate program for its BoldCall Express click-to-call technology on the ShareASale network. Working with ShareASale, Bold Software has […]
Tue, 29 Sep 2009 17:02:55


Bold Software Launches BoldCall Express Affiliate Marketing Program Through ShareASale Network

Program Provides a Turnkey Signup Process and Competitive Commission Plan for Powerful Click-to-Call Website Technology Wichita, Kans., September 28, 2009 - Bold Software, a leading provider of world-class web communication tools, today announced it has launched an affiliate program for its BoldCall Express click-to-call technology on the ShareASale network. Working with ShareASale, Bold Software has […]
Mon, 28 Sep 2009 16:58:49


IN THE NEWS – LiveChatComparison.com Offers New Study

October 3, 2008 LiveChatComparison.com Offers New Study Read Now
Fri, 04 Sep 2009 05:00:59


e.l.f. Selects Bold Software’s BoldChat

eyes lips face Leverages Live Chat to Ensure Personal Touch for Makeup Purchases Wichita, KS, August 31, 2009 - Bold Software today announced that e.l.f., a celebrated cosmetics manufacturer and innovative etailer, has selected Bold Software’s BoldChat live chat offering to enhance the high-touch online shopping experience at its website. In addition to using live […]
Mon, 31 Aug 2009 06:00:00


Businesses Add BoldCall Express to Websites, See Immediate Benefits of Click-to-Call Technology

Online Lead Generation Tool Enables Businesses to Get More Results from their Websites Wichita, Kans., August 11, 2009 - Bold Software announced today that since launching its click-to-call offering, BoldCall Express (www.BoldCall.com) in April, customers are seeing immediate benefits of this inexpensive, but powerful click-to-call technology as a way to connect with website visitors. BoldCall […]
Tue, 11 Aug 2009 16:56:44


Bold Software’s Live Chat Integration Module Now Live On Force.com AppExchange from Salesforce.com

Salesforce.com customers can now use Bold Software’s Live Chat within Salesforce CRM to help larger scale retailers increase sales and improve online support Wichita, KS, June 22, 2009 — Bold Software (formerly Bravestorm) today announced that its integration module for Salesforce CRM is now live on the Force.com AppExchange. Built using the Force.com platform, the […]
Mon, 22 Jun 2009 06:00:00


Bold Software Debuts BoldChat Premier Live Chat Software at Internet Retailer Conference and Exhibition

BoldChat Premier Provides E-Tailers with an Enterprise-class, Hosted Live Chat Software Solution that Scales with their Growth Wichita, KS, June 17, 2009 — Bold Software (formerly Bravestorm) today announced the availability of BoldChat Premier, a hosted, enterprise-class live chat software solution that helps businesses improve online support and increase sales conversions. BoldChat Premier delivers a […]
Wed, 17 Jun 2009 06:00:00


Bravestorm Announces Corporate Name Change to Bold Software

Bold Software Name Reflects Breadth of Products, Scale of Offerings Wichita, KS, June 11, 2009 — Bravestorm today announced that it has changed its name to Bold Software, LLC. The change will be effective June 15th, 2009 and comes at an exciting time in the history of the company. “We offer a comprehensive suite of […]
Thu, 11 Jun 2009 17:06:15


MarineParents.com Uses BoldChat’s Live Chat Software to Help Military Families Connect and Share on Memorial Day and Throughout the Year

BoldChat Live Chat Software is a Critical Piece of Organization’s Online Support Services WICHITA, Kans., May 18, 2009 – Since 2003, MarineParents.com (www.MarineParents.com) has provided Marines and their families with a central place to connect and share information online. When founder Tracy Della Vechia needed to find an online communications tool that would allow her […]
Mon, 18 May 2009 06:00:00


BoldCall Express Offers Click-to-Call Product Designed for Small Businesses

Online Lead Generation Tool Enables Entrepreneurs to Get More Leads from their Websites Wichita, KS, May 12, 2009 - Bravestorm today announced general availability of its click-to-call offering, BoldCall Express. BoldCall Express (www.BoldCall.com) is an online lead generation tool that provides small businesses with an easy and affordable way to connect with their website visitors. […]
Tue, 12 May 2009 16:55:37


Bravestorm Announces Click-to-Call Offering Designed for Small Businesses

BoldCall Express Available in Private Beta to Select Customers Wichita, KS, April 22, 2009 - Bravestorm today announced the private beta launch of its click-to-call offering, BoldCall Express. BoldCall Express is an online lead generation tool that provides small business owners an easy and affordable way to connect with the visitors to their websites. “Our […]
Wed, 22 Apr 2009 16:54:15


BoldChat Upgrade Enhances Customization, Security, and Chat Invitation Engine

Chat Button Customization Options, New Invitation Rules, and Numeric String Masking Make Latest Version Even More Appealing to Online Retailers WICHITA, Kans., April 21, 2009 – Bravestorm, makers of BoldChat, (www.boldchat.com) a leading solution for live chat, e-mail management and click-to-call functionality, today announced its newest release, BoldChat v5.5, which features several customization, security, and […]
Tue, 21 Apr 2009 06:00:00


BoldChat Uncovers Consumer-Driven Best Practices to Enhance Live Chat Effectiveness

Survey of More Than 250 Online Shoppers Points to Simple Ways for E-tailers to Increase Sales Conversions Wichita, KS, April 2, 2009 – After conducting the industry’s most comprehensive survey on the effectiveness of live chat technology, Bravestorm, makers of BoldChat, today announced a set of best practices for e-tailers to help enhance live chat […]
Thu, 02 Apr 2009 06:00:00


BoldChat Releases Industry’s Most Comprehensive Report on Live Chat Effectiveness

Primary Research With More Than 250 Online Shoppers Draws Five Important Conclusions for E-tailers Wichita, KS, March 23, 2009 – Bold Software, the developers of BoldChat (www.boldchat.com), today announced the release of a report detailing the industry’s most comprehensive research on the effectiveness of live chat technology, which draws a direct correlation between live chat […]
Mon, 23 Mar 2009 06:00:00


BoldChat Customers Cite Live Chat Technology as Critical to their Business in Challenging Business Environment

Customers See Direct Impact of Live Chat on Converting Leads to Sales WICHITA, KS – March 11, 2009 - Bravestorm, the developers of BoldChat (www.boldchat.com), a leading solution for live chat, e-mail management and click-to-call functionality, today announced results of a recent customer survey that showed 78 percent of respondents found live chat was critical […]
Wed, 11 Mar 2009 06:00:00


BoldCall Partners with JAJAH to Boost Click to Call Software

Online Merchants Realize Combination of Voice and Web Connectivity is Superior to an 800 Number WICHITA, KS and MOUNTAIN VIEW, CA – February 26, 2009 - Bravestorm, the developers of BoldCall, a leading click-to-call solution for retail websites, today announced a partnership with JAJAH, a global IP communications platform provider. The partnership will provide BoldCall’s […]
Thu, 26 Feb 2009 06:00:00


BoldChat Receives Four-Star Rating in Independent Review

Practical eCommerce Touts BoldChat as “Powerful and Responsive Solution” for Online Retailers Aiming to Boost Sales WICHITA, Kans., January 20, 2009 - Bravestorm, the developers of BoldChat, (www.boldchat.com) a leading solution for live chat, e-mail management and click-to-call functionality, today announced that its software received high marks in a recent product review by Practical eCommerce […]
Tue, 20 Jan 2009 06:00:00



 
 
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