BoldChat Web Client Now Available
Written By: admin | Date: Fri, 09 Jul 2010
In the past, when asked about a live chat solution for Mac users, the most we could offer was the possibility of using BootCamp with Windows or running a program like Parallels. With the availability of the new BoldChat Web Client, new possibilities are opening up.
With the BoldChat Web Client, the operating system is not a problem. Access to the Internet and a standard web browser like Internet Explorer, Firefox, Chrome or Safari give live chat agents everything they need to log in to their account and begin taking chats. A PC will still be required to perform most set-up functions, but the basics of taking chats and monitoring visits are possible from any computer.
Being cross-platform is just part of the beauty of the Web Client. With a look and feel similar to our desktop client, it’s designed to reduce training costs. Agents have all the in-chat tools they’ve come to rely on like auto-spell checking and push page. To access the Web Client, existing users can simply go to the BoldChat website, click the link to Web Interface Login in the page header and then use their existing login credentials.
The web client is available immediately to all BoldChat customers using any edition of the live chat product. To learn more, visit the BoldChat website and engage in a live chat with a product specialist 24 hours a day, 7 days a week.
BoldBlog | BoldChat Web Client Now Available