BoldChat Basic is a low cost live chat solution with fully customizable windows and buttons. The product offers visitor monitoring, Sale Recovery™ technology, multiple agent logins, and a time-on-site proactive invitation. Basic limits the number of visitors you can track per month and lacks a proactive chat rules engine and advanced reporting.

BoldChat Pro is a fully featured and powerful chat product offering a complete proactive invitation engine. Robust reporting and detailed analytics make this a great choice for any site wanting to drive more conversions using live chat. Pro does not include the automatic chat distribution capability, making it ideally suited for chat operations of 10 agents or less.

BoldChat Premier is our most feature-rich chat-only solution. It includes all the power of BoldChat Pro, plus a chat distribution engine allowing you to achieve optimal efficiencies in multi-agent chat environments. A natural language processing algorithm aids agents by "reading" inbound chat messages so that the most appropriate canned response is within reach.

BoldCall Express is a stand-alone click-to-call offering for website owners who want a fast, easy, and affordable way to increase leads from their websites. There is a limited client application and only one agent is allowed. Great for real-estate agents, attorneys, car dealerships, and travel agencies.

This integrated suite is tailored for deployments wanting to offer website visitors a multitude of contact methods. It's our most feature rich, including chat, click-to-call, email management, SMS text management, SLA reporting, Salesforce® integration, and a supervisory dashboard.