Increase Conversion Rates

BoldChat live chat software can improve conversions by 20% and reduce your CPA (cost per acquisition.) Live chat delivers results at less than half the cost of a phone call, and can be continuously optimized. Leverage SmartInvite proactive invitations and well placed chat buttons to chat with more visitors.

Improves Customer Satisfaction

BoldChat provides efficient customer support, with detailed metrics to help management improve customer satisfaction. Use built in conversion reports, operator productivity reports, and service level reporting to help drive down costs and improve results.

Rapid Deployment

BoldChat makes implementation easy. You don't have to be a technical guru to add a live chat to your website - we provide the HTML for you to copy and paste onto your site. Our user interface allows you to customize and make changes with the click of a button - no need to redeploy the code. 24/7 support makes deployment simple for any business.

No Need for Added IT Infrastructure

BoldChat is a hosted application, removing the burden of added servers, firewalls, or custom application development. We guarantee BoldChat uptime and store your data for you indefinitely. Get instant access to chat history, robust reporting, and easy integration with external applications.