Live Chat Software for Website Sales and Support

BoldChat online communication tools will help your business to improve online sales and support. Starting with BoldChat Basic at $29 to BoldChat Premier, there is a solution designed for your needs. With unparalleled flexibility and unbeatable pricing, BoldChat will improve the way you engage your website visitors in just minutes.

Low cost live chat with fully customizable chat window and chat buttons, BoldChat Basic is perfect for smaller live chat deployments. BoldChat deploys in minutes and provides a scalable method of connecting with customers in real-time.

Unlimited live chats

Complete chat histories

Pre-chat survey

Basic real time visitor monitoring.

24/7 Support

Guaranteed

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A robust live chat solution available at an unparalleled price, BoldChat Pro includes critical functionality for both support and sales focused deployments.

Fully customizable chat windows and buttons

SmartInvite proactive chat engine

Instant searchable chat history

Real time web analytics and visitor monitoring

Secure chats for shopping cart applications

Detailed reporting

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The most complete live chat solution available and priced to deliver immediate ROI. BoldChat Premier includes functionality required by businesses that are serious about a world-class live chat operation.

All Pro features

Automatic distribution of incoming chats

Out-of-the-box Salesforce® integration

Active co-browsing

Productivity reporting

SLA metric reporting

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BoldChat live chat software can improve conversions and reduce your CPA (cost per acquisition.) A recent survey of BoldChat users revealed that 42% percent of respondents said they're able to convert more than 20 percent of chatters into sales, while 21% said that they're regularly experiencing a chatter conversion rate of more than 40%.

Research shows that Internet shoppers believe that live chat is a more efficient way to get their questions answered. BoldChat helps you achieve an efficient customer support operation, with detailed metrics to help management improve customer satisfaction. Use built in conversion reports, operator productivity reports, and service level reporting to help drive down costs and improve results.

BoldChat makes implementation easy. You don't have to be a technical guru to add a live chat to your website - we provide the HTML for you to copy and paste onto your site. Our user interface allows you to customize and make changes with the click of a button - no need to redeploy the code. 24/7 support makes deployment simple for any business.

BoldChat is a hosted application, removing the burden of added servers, firewalls, or custom application development. We guarantee BoldChat uptime and store your data for you indefinitely. Get instant access to chat history, robust reporting, and easy integration with external applications. Your implementation is protected by our 99.95% uptime guarantee and complete chat histories are kept forever.