If it empowers engagement,
it’s built in BoldChat.

Our live chat and omni-channel features give you the power of flexibility and control, streamlined engagement and ease of use.

Superpowers included.

Other chat products are complicated. Not BoldChat.
Everything you need for intelligent, personalized communications is built in, right out of the box.
Simplifying the process of excellent customer engagement is our jam.

BoldChat doesn’t just work.
It delivers.

All of BoldChat’s features are designed to do one thing, empower your business to stand out. We give you control and flexibility you need to deliver branded, tailored experiences, reach as many customers as fast as possible in the ways they want, and get them to convert and stay loyal. Your CSAT scores will thank you.

Productivity Rising

BoldChat’s agent workspace is more like a cockpit. It puts all channels and relevant data at your agents’ fingertips so they can manage multiple conversations simultaneously, escalate issues seamlessly, and achieve resolutions quickly.

Satisfaction Served

With BoldChat, your customers are able to interact the way they want to, when they want to, and even switch between channels without losing context, for fast and frictionless customer service.

Convert and Earn

BoldChat is built to help you improve online conversions. By owning your chat settings and rules, you can dial into what works best on your site to increase conversions and obtain a faster return on your investment.


Explore the intelligent Agent Workspace

Take an interactive tour.

BoldChat’s modern, intuitive UI was specifically designed to make agents more efficient and effective. It’s entirely web-based for ease of use and universal access, and includes helpful shortcuts to help agents work faster.

Take BoldChat for a spin. A very valuable spin.

Chatters spend 60% more per purchase than non-chatters. And proactive chat increases a site’s engagement by 313% – for mobile, it’s 421%. Experience the results for yourself.