What do you need most for successful engagements? Done.

Explore what’s included in each edition of BoldChat.

Our checklist meets your wish list.

Everything included in BoldChat has a reason for being – to enable you to make meaningful connections.
Scroll through the many powerful features built in each edition of BoldChat to choose the solution that best fits your engagement strategy.

Our prices beat our competitors, so you can beat yours.
No setup fees. No bait and switch. Predictable pricing, always.

Pro

starting at
$ 599 agent/year

Premier

The most complete live chat solution available.

Enterprise

Perfect for businesses with large scale deployments.
LIVE CHAT
Pro Premier Enterprise
Deploy Across Unlimited Domains
Floating Chat Button
Customizable Buttons and Windows
Layered Chat Windows
Agent Initiated Proactive Invitations
Rules-based Proactive Invitations
Post-Chat Actions: Surveys (CSAT, NPS, etc.), Email Transcript to Visitor
Chat Unavailable Email Form
OMNI-CHANNEL ENGAGEMENT
Pro Premier Enterprise
Live Chat (desktop & mobile)
Video Chat (add-on license)
Co-Browsing
Remote Support (add-on license)
In-App Mobile Chat (Mobile SDK)
Self-Service (Auto Answers)
Email Management
SMS Management
Twitter Management
MOBILE ENGAGEMENT
Pro Premier Enterprise
iPhone App
Mobile-Aware Chat Windows
Mobile Proactive Invitations
Layered Chat Windows
Mobile Reporting
In-App Mobile Chat (Mobile SDK)
Mobile Routing
INTEGRATIONS, API'S & SDK'S
Pro Premier Enterprise
Salesforce® Integration
Google® Analytics Integration
GeoFluent® Integration (Auto Translation)
LogMeIn Rescue® Integration (Remote Support)
Zendesk® Integration
Integration API
Data Extraction API
Workflow API
Provisioning API
Chat Window SDK
Mobile SDK
REPORTING & ANALYTICS
Pro Premier Enterprise
Reporting Engine & Scheduler
A/B Testing
Advanced Reporting
Omni-Channel Reporting
Chat Experiment Engine (Multivariate Testing)
Real-Time Supervisor Dashboard
ADMINISTRATION
Pro Premier Enterprise
Skills-Based Routing
Automatic Chat Distribution Engine
Automatic Chat Distribution Invitation Throttle
Advanced Administration
Multi-Department Rollover
Conditional Routing
Chat Availability Override
SECURITY
Pro Premier Enterprise
Data Obfuscation
Permissions Controls
Single Sign-On Support
Data Retention Administration
Data Validation
AGENT PRODUCTIVITY
Pro Premier Enterprise
Passive Browsing Sharing
Active Browser Sharing with Form Fill
Insert Image, Spell Checking & Typing Indicator
Real-Time Visitor Monitoring
Real-Time Visitor History
Sale Recovery™ Technology
Customizable Agent Alerts
Searchable Canned Messages
Adaptive Messaging™
My Canned Messages
Integrated Workspace
Agent Custom Chat Wrap-Up
Take BoldChat for a spin. A very valuable spin.

Chatters spend 60% more per purchase than non-chatters. And proactive chat increases a site’s engagement by 313% – for mobile, it’s 421%. Experience the results for yourself.