To ensure that BoldChat works for your specific business and goals, we’ve handed over the controls. Customize nearly everything in BoldChat, including the aesthetics of windows and buttons, as well as the configurations of proactive chat rules and the Agent Workspace.Learn More
BoldChat gives you several opportunities to secure valuable information. Collect contact information from the visitor before a chat begins, keep them posted on time expectations while they’re waiting in queue, gauge their satisfaction after the chat, and more.
BoldChat’s modern, intuitive UI was specifically designed to make agents more efficient and effective. It’s entirely web-based for ease of use and universal access, and includes helpful shortcuts to help agents work faster.View eBook: 5 Tips for Live Chat Agent Success
Chatters spend 60% more per purchase than non-chatters. And proactive chat increases a site’s engagement by 313% – for mobile, it’s 421%. Experience the results for yourself.