Pro | BoldChat

BoldChat Pro

Robust, feature rich, and incredibly affordable.

eCommerce Benefits

BoldChat Pro is one of our most popular products because it includes the tools and data necessary to optimize live chat for maximum benefit. If your firm is serious about using live chat as its own sales channel, already has experience with live chat software, or has grown beyond the basics, Pro is the right solution. BoldChat Pro includes world-class live chat features and reporting that are sure to increase sales, boost customer satisfaction, and build loyalty.

More Conversions

Chatters are more likely to purchase, have higher average order values, and are more likely to repeat-buy from sites that have live chat. BoldChat Pro targets prospects and effectively brings them into chat.

You're In Control

After a cut-and-paste installation, all aspects of the chat button and window are under your control as are the proactive business rules which will drive more chat volume.

Peace of Mind

BoldChat Pro is guaranteed under our 99.95% uptime policy and expert help is available to guide you from deployment to optimization.


All aspects of the chat button and window can be made to fit your site’s aesthetic, including pre and post chat surveys.

Product Features

BoldChat Pro is a completely robust chat solution offering best in class features, an intuitive interface, and all served through a guaranteed infrastructure.

Automated Proactive Chat

Increase customer interactions by targeting visitors and then inviting them to chat with you. Our own proprietary research with internet shoppers shows that the majority of visitors are appreciative of being invited and are 6X more likely to buy. Our sophisticated proactive engine lets you set up an unlimited number of rules and invitations to target prospects while built-in A/B testing makes optimization easier.


Internet shoppers say that an agent's ability to assist them directly is a key component of a successful chat. Our active co-browsing allows agents to highlight page areas, fill out forms, and navigate while chatting.

Sale Recovery Technology™

Only available from BoldChat products, this live chat innovation helps you maximize visitor engagement. If you're not available when someone wants to chat with you, but the visitor remains on site, Sale Recovery technology can rescue the chat.

Optimization Reporting

Out-of-the-box templates plus a customizable reporting engine puts you in control of the data you need to turn live chat into a high-performance sales channel.


Feature Details

With an easy to use interface, powerful invitation capability, and robust reporting, BoldChat Pro provides everthing you need to make an immediate and profitable connection with website visitors.

Features available in BoldChat Pro

Large ecommerce sites and enterprises across the globe have placed their trust in both BoldChat and its staff. Our Tier-1 datacenter ensures both scalability and reliability with years of 99.99% uptime experience. And while our technology is robust and powerful, it's our people that really make us different. We want our customers to be successful so we take care of them better than anyone else.

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The industry's fastest ROI

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