No more cookie cutters. We let you be you.

Other live chat providers force you into a cookie cutter experience. You can do this but not that, and if you want to do this other thing, it requires a very expensive handholding agreement. That’s not how we roll. We let you be you. We give you everything you need to create an experience that is uniquely your brand.

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Customize Everything
Showcase your brand the way you want, and fine-tune what works on your terms, as much as you like.
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Offer Choices
Be everywhere your customers are, and manage all channels from one pane of glass. Yes, one.
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Easy to Use
BoldChat is easy to implement, scale and use right out of the box. Not included: bad customer service.
One solution. Consistent customer experience.
Trusted by the companies you trust.

“[Using BoldChat] our conversion rate has increased 33% and our NPS has improved 21%.”

– Mike Blaine, Senior Director of Customer Service
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Explore the intelligent Agent Workspace

Take an interactive tour.

BoldChat’s modern, intuitive UI was specifically designed to make agents more efficient and effective. It’s entirely web-based for ease of use and universal access, and includes helpful shortcuts to help agents work faster.

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