Plans to scale with your business

Right features, right prices, for any sized site.

MAJOR FUNCTIONS Pro Premier Enterprise
Deploy across unlimited domains
Passive browsing sharing
Reporting engine & scheduler
Web-based Chat Reporting
Active browser sharing w/ form fill
Video Chat (add-on license)
Auto Answers
SMS Management
Email Management
Twitter Management
Integrated Workspace
Advanced Administration
Supervisor Dashboard
Integration API
Data Extraction API
Auto Translation (Lionbridge Integration)
Chat Experiment Engine
Workflow API
Provisioning API (Operator Setup)
MOBILE FEATURES Pro Premier Enterprise
iPhone App
Mobile-Aware Chat Windows
Mobile-Proactive Invitations
Layered Chat Windows
Mobile Reporting
Mobile SDK
Mobile Routing
INDIVIDUAL FEATURES Pro Premier Enterprise
Floating chat button
Customizable buttons and windows
Manual proactive chat invitations
Insert image, spell checking, & typing indicator
Searchable canned messages
Real time visitor monitoring
Real-Time Visitor History
Basic summary reporting
Post chat survey, email transcript, offline email form
Customizable agent alerts
Sale Recovery™ technology
Automatic time-on-site invitation
Proactive invitation rules engine
Skill routing
Data Obfuscation
Rescue Integration
NPS Survey & Reports
Adaptive Messaging™
Automatic chat distribution/load balancing
Advanced agent reporting
Salesforce® integration module
My Canned Messages
Operator Custom Chat Wrap-Up
Single Sign-On Support
Data Retention Administration
Data Validation (Chats, Visits & Conversions)
Multi-Department Rollover
Automatic Chat Distribution Invitation Throttle
Zendesk Integration Module