We built BoldChat to be DIY easy, but many companies want to take full advantage of our deep industry experience across ecommerce and support organizations, knowledge of best practices and holistic approach to online customer communications. BoldChat services can help you with a full and fast implementation, or to optimize opportunities on an ongoing basis.
Deployment & Customization
Rely on the diverse experience and aggregated data we’ve gathered from more than ten thousand customers to assist your company with pilot or full-blown rollouts. We can provide consultative or hands-on services to help you deploy a fully customized solution. Super fast.
Bring teams up to speed fast with training sessions tailored to your specific industry, complete with tips, tricks and shortcuts for all levels of users. We can also train the trainer to help you institutionalize these techniques. Teach a man to fish, and feed everyone for a long time.
Optimization & Right-Sizing
You get a lot of valuable data using BoldChat, but what’s the best way to analyze it? Our team will identify your website's most valuable levers and help you pull them in order to ensure that you are properly staffed, achieving high conversion rates, upselling/cross-selling and maximizing staff utilization.